Shipping policy

1. Shipping Locations

We currently ship to the following locations:

• United Kingdom
• Ireland

We do not currently ship to other international destinations.

2. Shipping Methods & Delivery Times

United Kingdom

• Express (Royal Mail Tracked 24): 1–2 Business Days
• Standard (Royal Mail Tracked 48): 2–4 Business Days

Ireland

• Standard International (Royal Mail Tracked): 1–8 Business Days

Delivery times are estimates and may vary depending on external factors.

3. Order Processing & Dispatch

• Orders placed before 17:00 GMT (London) will be dispatched the next working day
• Orders placed after 17:00 GMT will be dispatched on the following working day

If there are any delays with your order, you will be notified via email.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping may be available on qualifying orders within the United Kingdom.

5. Taxes & VAT

• For orders within the United Kingdom, VAT is included in the product prices
• No additional taxes or import charges apply to UK orders

6. Customs, Duties & Import Fees

For orders shipped to Ireland:

• Customs duties, import taxes, or additional fees may apply
• These charges are not included in your order total
• The customer is responsible for any such fees

We are not responsible for delays caused by customs processing.

7. Order Tracking

All orders are shipped with tracking.

Once your order is dispatched, you will receive a tracking number via email.

You can track your order using our tracking page or the courier’s website.

8. Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

• Courier issues
• Customs processing (for Ireland)
• Weather or unforeseen circumstances

We are not responsible for delays caused by third-party shipping providers.

9. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• We are not responsible for lost or delayed shipments
• Additional shipping charges may apply for re-delivery

10. Lost or Stolen Packages

Once an order is marked as delivered by the courier, we are not responsible for lost or stolen packages.

If you experience an issue, please contact us and we will assist where possible.

11. Contact Information

ThePeptideCode LTD
Netheravon, Marlow Road
Bourne End, Buckinghamshire
SL8 5SP
United Kingdom

📧 Email: support@thepeptidecode.co.uk

📞 Phone: +44 7547 405222

💬 WhatsApp: Chat on WhatsApp

12. Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be posted on this page.