Privacy policy

1. Overview

This Privacy Policy describes how ThePeptideCode LTD ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

2. Age Restriction

Our website is strictly intended for individuals aged 21 years or older. By using our website, you confirm that you meet this requirement. We implement age verification measures to restrict access.

3. Information We Collect

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction details
• IP address and device/browser information

Payment information is processed securely via Shopify and is not stored directly by us.

4. How We Use Your Information

• To process and fulfill orders
• To communicate with you regarding your order
• To provide customer support
• To improve our website and services
• To comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

• Google Analytics
• Microsoft Clarity
• Google Ads
• Meta Ads (Facebook & Instagram)

We only track users who have provided consent via our cookie banner. You may disable cookies through your browser settings.

6. Sharing Your Information

We may share your data with trusted third parties, including:

• Shopify (eCommerce platform and payment processing)
• Payment providers (e.g., PayPal, Klarna)
• Analytics and advertising partners (Google, Meta, Microsoft)

We do not sell or rent your personal data.

7. International Data Transfers

Your data may be processed or stored outside the United Kingdom or European Economic Area. We ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your personal data until you request its deletion, unless we are required to retain it for legal or regulatory purposes.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

10. Data Security

We implement appropriate security measures, including encryption and secure Shopify infrastructure, to protect your data.

11. Marketing Communications

If you opt in, we may send you marketing communications. You can unsubscribe at any time via the link in our emails.

12. Contact Information

ThePeptideCode LTD
Netheravon, Marlow Road
Bourne End, Buckinghamshire
SL8 5SP, United Kingdom

📧 Email: support@thepeptidecode.co.uk

📞 Phone: +44 7547 405222

💬 WhatsApp: Chat on WhatsApp

13. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website constitutes acceptance of those changes.

14. Disclaimer

This policy is provided for general informational purposes and may not cover all legal requirements. We recommend seeking legal advice to ensure compliance.